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FAQs

  • What is the process for a new display project with your company?
    We start out trying to get as much information as we can from our customers in regards to the product, the size and configuration of the display, the use of the display, and a target price range if possible. Using the information we obtain, we will create a conceptual rendering of the display for your review. When we have a design concept, we will proceed to produce a prototype of the display for testing and approval.
  • Is there a charge for modifications to the rendering?
    No.
  • At what stage in the process do you typically supply a quote?
    Once a design drawing is approved for prototyping.
  • How long does it take for a typical display sample to be made?
    10-12 business days, shorter for simple projects, longer for larger more complex projects.
  • If we have minor changes to the prototype, is there a fee for these changes?"
    No.
  • Is it possible for us to supply components or artwork to be packed with the display?
    Yes, but all the details would need to be worked out at the time the order is placed as this may affect the size of the box the displays pack in, and there may be some other costs associated with the packing, e.g. pads or extra labor, as well as tariffs for any overseas imported items.
  • How long to you guarantee your pricing in this changing economy?
    Typically 30 days.
  • What is a typical or good quantity of permanent displays for your company?
    100-10,000+.
  • Do you offer warehousing services?
    No.
  • Do you charge for renderings?
    Generally speaking we do not charge for renderings or the production of prototypes. No costs would ever be incurred without first consulting with you and obtaining your approval.
  • How long does it take to get a color rendering?
    3-5 days based on the current workload.
  • How long does it take to get a quote?
    Generally 1-3 business days.
  • Under what circumstances do you charge for samples?
    Typically there is no charge. We will only charge if the display is exceptionally large, complex or requires specialty materials to be purchased. If we did need to charge, the pricing will be in the range to reimburse us for our out of pocket expenses, and nothing would be done without your prior approval.
  • Approximately how long after we issue a PO does it take to produce a job?
    5-7 weeks unless it is an imported, then allow 12-14 weeks after receipt of the order and final sample approval.
  • What materials do you work best with? Wire, metal, melamine, acrylic?"
    Primarily wire, sheet metal, round and square tubing. We do integrate wood, melamine, plywood, plastics, or other desired materials.
  • Does your company offer overseas production depending on the materials, timeline, parameters of the job?"
    Yes.
  • How long has your company been in business?
    Since 1987.
  • Is there a minimum quantity that must be ordered?
    No.
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